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2wheelpros - Poor customer service with sarcasm . Lucky he in California

2wheelpros - Poor customer service with sarcasm . Lucky he in California
Ordered October 31 st and he didn’t drop off UPS until November 8th . I expected on having it 4-6 days since not amazon but this was his response . He better at a sarcastic comedian then customer service .
1.0
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Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1128984
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Terrible place to do business. I order on Sept 29th nothing arrived. One item on back order. They did not ship other parts in stock as promised. they just held them. Called today stuff has not even left there place of business and they are charging me 20% restock fee....
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#1124672
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Will never deal with these a holes (Alex) ever again. Took too long to ship. Part not as listed. Pure junk. Stay away. Buy from somebody else. Poor customer service. Alex and owners comments degrading and very unprofessional. Read other comments and reviews on google...
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Anonymous
Anonymous

What is not as listed? and "Pure junk"? What the *** is this moron talking about?Yes, you there, with the anonymous review... PLEASE STAY AWAY and F/O whatever that means.

1.0
I didn't like
  • Customer service
#1120954
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I ordered a part from them that was defective and they refuse to refund money, even returned part at my expense and they sent it back to me. reported them to BBB and attorney general and they have ignored all. total crooks and I am out $70.00 They went to great lengths...
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Anonymous
Tyrone

I’m glad I read these comments before ordering from this company. If this is how you handle your customers why should anyone waste their time or money?

Anonymous
Anonymous

Yet another lie. We have never even spoken to any attorney general - that's because they have never contacted us (they have ignored you most likely, not we ignored them) and w...

Product
I didn't like
  • Customer service
#1107039
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2wheelpros - Total ripoff

Worst bike after market seller on the web. Don't buy from them. You'll get ripped off or wait a week to find out they don't have what you ordered. Very unprofessional
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1097480
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I emailed customer service, their representative Alex, possibly owner, was very unprofessional. I emailed about a package showing it had been delivered but never received it. When discussing with him he was basically calling me a liar and would not help me move forward...
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1.0
#1090178
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If i could give them a zero I would. I ordered a part for my Jet ski online and finally received the part late and come to find out it was for a newer Jet Ski so I tried to contact them by phone fr two days finally they answered the phone. Sounded like it would be a...
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2.1
I liked
  • Refund
#1088056
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Checked on the delivery status of some items ordered the previous week, got Alexis from CS, a loud mouthed coward punk, *** attitude. Dont waste your time waiting for this *** to ship anything to you, you'll never get it..
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Anonymous
Anonymous

Love the people who call others in what can be said is public position "coward and punk" from the anonymous safety of their keyboard! Oh the irony.... must be lost on them com...

1.0
#1078774
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CS named "Alex" rude and condescending. Wrote me a full page on husband inability to understand why people think that a small order ships faster than a bigger order. Well no ***. He can't figure it out because he can't use a thought process on a subject that apparently...
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Anonymous
Anonymous

Why would the size of the order determine the availability of the items? Are these people posting this just completely retarded?Ever notice a trend in these complaints here? I...

2.8
#1064924
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2wheelpros - Horrible

Customer service is a joke. Won't ship to a different address than billing address. My office and shop have two different addresses which delay fed ex cause they required a signature which they would have got if they sent to the shipping address I requested.
1.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1064522
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