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I've never been treated so rudely by customer service! A simple inquiry was answered with aggressive and snarky comments by Alex. I just wanted to know when to expect my order, as after 2 days it still said "pending". When I tried to call they were closed, not...
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Anonymous
Fair Market Guy

100% true Alex is a complete ***.

#922188
Reply to reviews
Regardless of whether 2 Wheel Pros performs or not they should be avoided until Alex is sent packing. Arrogant, foul mouthed, rude, and he doesn't know what he doesn't know. He's arrogant, rude, self-important, and ignorant of fundamental business practices. He seems...
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Anonymous
Anonymous

Still here - year later. And FAMOUS! Woohoo. Famous like you seem to want to be with your anonymous hating because someone simply told you that you are an ignorant fool. Its t...

2.0
Corrales, New Mexico
I didn't like
  • Customer service girl
  • Customer service
#920056
Reply to reviews
Ordered a gas tank from 2wheelpros.com for my motorcycle, when it arrived it was covered in a thin layer of oil and in a plastic bag. I've seen this before from other vendors so that parts don't rust but I took a picture of it anyway. The part was delivered to my work...
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#915067
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Unbelievably bad customer service. Here is their response when I asked if the part was sent a week after it was ordered: "Well, you are reading part of it correctly. We wish you actually started reading everything correctly before you placed the order, you know, to...
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Anonymous
Anonymous

Ahhhhh

Anonymous
Anonymous

I had a very similar, terrible customer service experience with "Alex." Sad to hear it's still going on after all this time.

1.0
I didn't like
  • Customer service
  • Customer service girl
#914713
Reply to reviews
I bought a Polaris snow plow mount for $180.00. The picture was the only information that was listed and showed the mount, the blade and the winch. I had found other snow plow kits online for anywhere from $250 to over $1,000.00. After .I ordered it a few days later I...
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Anonymous
Anonymous

So lets get this straight. You took all this time to put together this review because you didn't like the price for some item on this website? Why not just go to another websi...

2.2
I liked
  • Delivery time
I didn't like
  • Customer service
  • Lack of linking plow type to mount
  • Description of product
#898348
Reply to reviews
Don't do business with 2 wheel pros. It's a back yard business that don't know what there doing or selling. The daughter answers the phone then the dad sends you an email when he can. They don't have the right prats listed on there website so if you order a part...
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1.0
Dayton, Nevada
#895608
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Ordered some parts and needed to verify that they were right. After three long holds rolled to "Leave a message" I finally left one. Originally thought I would verify part but speaking to call center rep lost all confidence and cancelled order. Recieved a call that...
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#894330
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Attempted to order multiple times, card declined, 2wheel rep JAY claimed it was my bank's fault, it was not. Took two days and several hours of emails, calls and online ordering to finally get an order to stick. Then 4 days later I discover they never processed,...
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2.0
#876944
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Should have read the reviews!!! Ordered lug nuts for my 4 wheeler. Found them cheaper else where, called back few hours later to cancel my order. I was told I couldn't order was processed and you only have 1 hour to cancel. So I told the women to send me a return label...
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Anonymous
Anonymous

This is a comment from 2WheelProsFirst, lets be honest, it would cost $2 to ship a lug nut in a padded envelope anywhere in U.S. If what you are describing is true, and we cou...

Hookstown, Pennsylvania
I didn't like
  • Customer service girl
#857544
Reply to reviews
Nephew dropped my bike and broke the right front foot peg off my 2000 Kawasaki Concours. Found part at 2Wheelpros on internet and they had cheapest cost with free shipping. Part arrived within time stated and part was exactly what was on website. Shipping was a little...
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Anonymous
Anonymous

Don't believe everything like this guys review. How can all of these people be wrong and you right, Alex?

5.0
Product
I liked
  • No problems whatsoever
#854064
Reply to reviews