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If i could give them a zero I would. I ordered a part for my Jet ski online and finally received the part late and come to find out it was for a newer Jet Ski so I tried to contact them by phone fr two days finally they answered the phone. Sounded like it would be a...
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2.1
I liked
  • Refund
#1088056
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Checked on the delivery status of some items ordered the previous week, got Alexis from CS, a loud mouthed coward punk, *** attitude. Dont waste your time waiting for this *** to ship anything to you, you'll never get it..
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Anonymous
Anonymous

Love the people who call others in what can be said is public position "coward and punk" from the anonymous safety of their keyboard! Oh the irony.... must be lost on them com...

1.0
#1078774
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CS named "Alex" rude and condescending. Wrote me a full page on husband inability to understand why people think that a small order ships faster than a bigger order. Well no ***. He can't figure it out because he can't use a thought process on a subject that apparently...
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Anonymous
Anonymous

Why would the size of the order determine the availability of the items? Are these people posting this just completely retarded?Ever notice a trend in these complaints here? I...

2.8
#1064924
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2wheelpros - Horrible

Customer service is a joke. Won't ship to a different address than billing address. My office and shop have two different addresses which delay fed ex cause they required a signature which they would have got if they sent to the shipping address I requested.
1.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1064522
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I ordered 2 boarding steps installed both. Was happy with product. Noticed a shiney spot on the top of one, I thought it was silicone from the install. After I rubbed it a piece of plastic came off and the foam was ripped under it. A *** poor attempt to fix it. I...
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3.5
#1051721
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Zero business acumen and not particularly customer friendly. Below is a typical email exchange from their "customer service" person ALEX: I can tell you about a lot of scams Partzilla is running, but I am not going to. More importantly - this is what's called a free...
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Anonymous
Rich DeZago

THE WORST CUSTOMER SERVICE YOU WILL FIND ANYWHERE. AVOID SPEAKING WITH ALEX AT ALL COSTS. HE KNOWS EVERYTHING ABOUT NOTHING AND WILL CURSE YOU OUT IN A HEARTBEAT.

1.9
I didn't like
  • Customer service
#1027761
Reply to reviews
This two wheel pros: "Good luck with your "complaints", I can assure you we'll be in business long after we forget you ever existed and no one will give a *** about your reviews or "BBB" complaints. BBB doesn't control who is in business, they are a "moderator" and we...
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Anonymous
Anonymous

He called me an *** in an email

Anonymous
Anonymous

Unprofessional response.

1.0
#965320
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2wheelpros offers lots of ATV and UTV accessories. I ordered a plastic roof for my Honda UTV and checked and checked and checked if the free shipping applied (they say any order over $99 gets free shipping). Every page I moved through promised me my order included...
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#954356
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I've never been treated so rudely by customer service! A simple inquiry was answered with aggressive and snarky comments by Alex. I just wanted to know when to expect my order, as after 2 days it still said "pending". When I tried to call they were closed, not...
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Anonymous
Fair Market Guy

100% true Alex is a complete ***.

#922188
Reply to reviews
Regardless of whether 2 Wheel Pros performs or not they should be avoided until Alex is sent packing. Arrogant, foul mouthed, rude, and he doesn't know what he doesn't know. He's arrogant, rude, self-important, and ignorant of fundamental business practices. He seems...
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Anonymous
Anonymous

Still here - year later. And FAMOUS! Woohoo. Famous like you seem to want to be with your anonymous hating because someone simply told you that you are an ignorant fool. Its t...

2.0
Corrales, New Mexico
I didn't like
  • Customer service
  • Customer service girl
#920056
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