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2WheelPros in Carrollton, Texas - Took my money and cancelled my order with no explanation

1.0
Details
2WheelPros - Took my money and cancelled my order with no explanation
2WheelPros - Took my money and cancelled my order with no explanation
2WheelPros - Took my money and cancelled my order with no explanation
I ordered over $200 in parts and never got a tracking number with in 4 business days. I called and get put to a voicemail and leave my number to call back and no answer. I emailed and they give me so crap about calling my credit card company to verify my shipping address then next thing I know I log in and my order is cancelled wit no reason why. So I email for a supervisor contact and I get a smart *** email back saying I’ll never get a supervisors number and my future emails will no longer be answered. Still have not received a refund!
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Review
#1645037 Review #1645037 is a subjective opinion of poster.
Service
2wheelpros Shipping Service
Reason of review
Order processing issue
1.3
Details
Bought a speedometer $300! Not cheap! This web site has a parts assistance program that helps select the correct part. It makes mistakes! Bought one... it didn’t fit! No pics just *** diagram that can make difficult to “I’d” the part 100%. No problem, they Bragg about...
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Review
#1662035 Review #1662035 is a subjective opinion of poster.

2WheelPros - 100%satisfaction my A@@!

1.0
Details
Bunch of liars! Bought a speedometer from the half-ass diagrams then the computer picks the wrong part! Thought 100% satisfaction right? Nope! Wrong one! They call it electrical and won’t exchange or refund me. Even though the is new and completely unused! Like return policy states are the requirements for the return policy!
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Review
#1659603 Review #1659603 is a subjective opinion of poster.
Cons
  • Horrible customer service
Reason of review
Poor customer service
Loss
$323
Preferred solution
Full refund
Tags
  • Don T Buy From This Business

2WheelPros - Horrible CO

1.0
Details
How about this nice response....Our website clearly showed availability of each item and when it will ship BEFORE you placed the order. It is the same anywhere you order Honda OEM parts because they all come from the same place. Please shop elsewhere next time, we don't like *** customers - win win.
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Review
#1646103 Review #1646103 is a subjective opinion of poster.
Service
2wheelpros Customer Care
Reason of review
Order processing issue
Preferred solution
NEVER do any business with this CO

2WheelPros - Worst experience with customer service ever

Asked simple question and was answered with smart *** answer that shows why so many other customers feel like I do. Hope you go out of business.
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Review
#1562020 Review #1562020 is a subjective opinion of poster.
Service
2wheelpros Customer Care

2WheelPros - Cheap part broke while installing it

1.0
Details
2WheelPros - Cheap part broke while installing it
2WheelPros - Cheap part broke while installing it
When I opened the part it looked a little weird but is seemed to match so I decided to install it. While I was screwing it, it broke, that’s when I realize it was made from aluminum. I wrote an email, and you can see their reply on the pictures.
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Review
#1540457 Review #1540457 is a subjective opinion of poster.
2.0
Details
Ok, lets all calm down. So as you said the bearing shop broke the bearings while pressing them in - we are not sure why that makes you believe the bearings were "defective" - surely the shop would love you to believe that, but we can assure you, this is not the case....
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Review
#1539429 Review #1539429 is a subjective opinion of poster.
1.0
Details
Why the *** are y'all even trying to run a business?
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1 comment
JellyDoll
#1636327

Thank you for your detailed and informative description of your negative experience. Clearly, your complaint is valid and will be dealt with in a professional manner immediately.

May we further suggest that you become a professional critic, as your blistering attention to detail is masterful and paints a clear picture of events. Good luck in your future endeavors.

Review
#1457501 Review #1457501 is a subjective opinion of poster.
Service
2wheelpros Customer Care
2.2
Details
2Wheelpros has an obvious history of poor and sarcastic customer service and I will NEVER order anything from them again! I recently ordered several parts from 2Wheelpros for my Yamaha Zuma 125 scooter that had been in a front end wreck. I received my items in a...
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Review
#1413941 Review #1413941 is a subjective opinion of poster.
Service
2wheelpros Customer Care
Reason of review
Poor customer service
Loss
$95
Preferred solution
Full refund
3.3
Details
"I ordered two spark plug wires for a Polaris Ranger. Over a week later they have still not even been shipped. I wrote to customer service asking about the order. Crazy rude and arrogant response. See for yourself. " If we could put two wires in an envelope we surely...
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Review
#1404297 Review #1404297 is a subjective opinion of poster.
Service
2wheelpros Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact 2WheelPros Customer Service

Mailing Address:
2wheelpros
9301 Jordan Ave
Chatsworth, California 91311
United States
Phone:
(800) 897-5158
All 2WheelPros Contacts

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Ordered a small mounting kit which is the size of two tooth brushes . Was told item would be delivered on specific date. Was later informed the product was out of stock and they had to order it. Upon the arival of the product at their store it hasn’t been put in the...
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#1397071 Review #1397071 is a subjective opinion of poster.