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2wheelpros - On a scale of 1 to 10 you get a 0

Sent me wrong part seems you are avoiding me so this issue can be resloved why? All i want is the right part i have been calling for 2 days now and NO RESPONSE WHY? All i want is the fr rh and fr lh turn siginal assemblies for a 1999 kawaski 1500 nomad vinG thats all
1.0
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Diversity of Products or Services
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Website
#1302016
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2wheelpros - Horrible

This company has the worst customer service I have ever encountered. They are very rude and degrading. Thy truly need customer service training. Check out their response to my email ....No, apparently no one here needs training. You just need some common sense. Go order wherever you like, you don't need to tell us, we can really care less about where you go order.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money
Website
#1295865
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I ordered a part 10 days ago and still have not received it. I went on line and there was a box that I could check that read "Where is my order?" I clicked on that box and sent in my question. Here is what I received back, word for word: Hi, as our website clearly...
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#1294544
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One of the most unprofessional companies I have ever dealt with. I will take my business elsewhere! I placed an order for some BRP parts on a Sunday. A couple days later I checked the status and their site said it wasn't shipping until the end of the week. I sent them...
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2.1
I didn't like
  • Childish
#1280136
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This place has absolutely no idea about customer service I emailed and ordered to check on a order that I have placed. I sent them a picture that saying the item is on back order from manufacturer I received an email stating it was not on backorder and then it will be...
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Anonymous
Linda from So. Atlantic

They should really be closed down. They are the worst company I have ever worked with.Run from them.The way they handle problems is to tell you they are blocking you emails( d...

#1267926
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This company could probably be a great company under different ownership. That being said the owner of this company talks to people like they are his enemies.also allows his employees to do the same .he says Everyone of his negative reviews is the customers...
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Anonymous
Linda from So. Atlantic

I had a problem with them and instead of trying to help me and resolve the issue they blocked my emails(told me so)I had 3 charges on my CC and had to get help from Amex.Rude ...

Anonymous
Philip

Totally agree. Sure wished I would have read their reviews and more importantly their responses. Very rude customer service. They talk and act like the spoiled school bully. S...

1.0
#1249436
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2wheelpros - Slowest parts order ever

I ordered a part on Saturday they didnt get it in a box until Friday of the following week. It will take them a week to put your parts in a box to ship. Don’t even waste you time calling them they don’t answer. Still waiting on part so I can’t say anything about the product.
#1202178
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This is exactly what "customer service" told me when my I was upset that they didn't ship some other way than USPS. Told me UPS is much more reliable. It took over 10 days to get to me by USPS. "One thing I can assure you off is that we don't need your advice. ......
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1.5
#1187262
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2wheelpros - Another Pissed Consumer
Ordered front brake lever for 1997 Triumph Trident 900. ORDER #10-823133-721727 I clicked on this description on their website, 2WheelPros.com. It was noted on their website diagram as "Part #10 on the FRONT BRAKE-MASTER CYLINDER assembly for 1997 Triumph Trident....
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1.9
I liked
  • Schematics
I didn't like
  • Sent wrong part then blamed me for their error
#1166456
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Contact 2wheelpros

Mailing Address:
2wheelpros
9301 Jordan Ave
Chatsworth, California 91311
United States
Phone:
(800) 897-5158
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2wheelpros - Do not buy! Stick to others

Horrible customer service. The employees damaged the helmet and then claimed that I did it. I have opened a PayPal claim and am awaiting for a response.
1.0
Details
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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Product
#1166020
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