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I was asking for an estimated shipping time for a package that was ordered 6 days ago. The lady on the phone said it shipped yesterday so it should be picked up sometime today or tomorrow and to give it 24 hours before the tracking started. I questioned how she could...
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2.4
#1162249
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My boyfriend asked for an Icon jacket for Christmas so after browsing the Icon website I settled on one I thought he would like. Icon doesn't sell anything directly from their website and routed me to a list of licensed distributors that sell this particular jacket. I...
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1.0
#1157347
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Received wrong part and had to deal with customer service. I assume it was the infamous Alex character who called me an *** and blocked my email. Completely unprofessional, he must be the owner. Well there goes 50 bucks should have read a review on here before I...
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Anonymous
Anonymous

Correction - we are 100% its not "received wrong part", but "ordered wrong part". People like to conflate the two concepts as if they were the same thing... Who knows who "bro...

1.0
#1135328
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Sent an email inquiring about an order. Never cussed or threatened to 'trash them online'. To this point, still have done neither. Response from them was very rude. In return, my response to this was very direct. Still never cussed or threatened to give negative...
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1.0
#1131843
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2wheelpros - Poor customer service with sarcasm . Lucky he in California

2wheelpros - Poor customer service with sarcasm . Lucky he in California
Ordered October 31 st and he didn’t drop off UPS until November 8th . I expected on having it 4-6 days since not amazon but this was his response . He better at a sarcastic comedian then customer service .
1.0
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#1128984
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Terrible place to do business. I order on Sept 29th nothing arrived. One item on back order. They did not ship other parts in stock as promised. they just held them. Called today stuff has not even left there place of business and they are charging me 20% restock fee....
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#1124672
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Will never deal with these a holes (Alex) ever again. Took too long to ship. Part not as listed. Pure junk. Stay away. Buy from somebody else. Poor customer service. Alex and owners comments degrading and very unprofessional. Read other comments and reviews on google...
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Anonymous
Anonymous

What is not as listed? and "Pure junk"? What the *** is this moron talking about?Yes, you there, with the anonymous review... PLEASE STAY AWAY and F/O whatever that means.

1.0
I didn't like
  • Customer service
#1120954
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I ordered a part from them that was defective and they refuse to refund money, even returned part at my expense and they sent it back to me. reported them to BBB and attorney general and they have ignored all. total crooks and I am out $70.00 They went to great lengths...
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Anonymous
Tyrone

I’m glad I read these comments before ordering from this company. If this is how you handle your customers why should anyone waste their time or money?

Anonymous
Anonymous

Yet another lie. We have never even spoken to any attorney general - that's because they have never contacted us (they have ignored you most likely, not we ignored them) and w...

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I didn't like
  • Customer service
#1107039
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2wheelpros - Total ripoff

Worst bike after market seller on the web. Don't buy from them. You'll get ripped off or wait a week to find out they don't have what you ordered. Very unprofessional
1.0
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#1097480
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I emailed customer service, their representative Alex, possibly owner, was very unprofessional. I emailed about a package showing it had been delivered but never received it. When discussing with him he was basically calling me a liar and would not help me move forward...
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1.0
#1090178
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