This place has absolutely no idea about customer service I emailed and ordered to check on a order that I have placed. I sent them a picture that saying the item is on back order from manufacturer I received an email stating it was not on backorder and then it will be...Read more
This company could probably be a great company under different ownership. That being said the owner of this company talks to people like they are his enemies.also allows his employees to do the same .he says Everyone of his negative reviews is the customers...Read more
2wheelpros - Slowest parts order ever
I ordered a part on Saturday they didnt get it in a box until Friday of the following week. It will take them a week to put your parts in a box to ship. Don’t even waste you time calling them they don’t answer. Still waiting on part so I can’t say anything about the product.
This is exactly what "customer service" told me when my I was upset that they didn't ship some other way than USPS. Told me UPS is much more reliable. It took over 10 days to get to me by USPS. "One thing I can assure you off is that we don't need your advice. ......Read more
Ordered front brake lever for 1997 Triumph Trident 900. ORDER #10-823133-721727 I clicked on this description on their website, 2WheelPros.com. It was noted on their website diagram as "Part #10 on the FRONT BRAKE-MASTER CYLINDER assembly for 1997 Triumph Trident....Read more
I didn't like
- Sent wrong part then blamed me for their error
2wheelpros - Do not buy! Stick to others
Horrible customer service. The employees damaged the helmet and then claimed that I did it. I have opened a PayPal claim and am awaiting for a response.
I was asking for an estimated shipping time for a package that was ordered 6 days ago. The lady on the phone said it shipped yesterday so it should be picked up sometime today or tomorrow and to give it 24 hours before the tracking started. I questioned how she could...Read more
My boyfriend asked for an Icon jacket for Christmas so after browsing the Icon website I settled on one I thought he would like. Icon doesn't sell anything directly from their website and routed me to a list of licensed distributors that sell this particular jacket. I...Read more
Received wrong part and had to deal with customer service. I assume it was the infamous Alex character who called me an *** and blocked my email. Completely unprofessional, he must be the owner. Well there goes 50 bucks should have read a review on here before I...Read more
Sent an email inquiring about an order. Never cussed or threatened to 'trash them online'. To this point, still have done neither. Response from them was very rude. In return, my response to this was very direct. Still never cussed or threatened to give negative...Read more
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