filters
State:
Show
City:
Show
Product:
Show
This place has absolutely no idea about customer service I emailed and ordered to check on a order that I have placed. I sent them a picture that saying the item is on back order from manufacturer I received an email stating it was not on backorder and then it will be...
Read more
Anonymous
Linda from So. Atlantic

They should really be closed down. They are the worst company I have ever worked with.Run from them.The way they handle problems is to tell you they are blocking you emails( d...

#1267926
Reply to reviews
This company could probably be a great company under different ownership. That being said the owner of this company talks to people like they are his enemies.also allows his employees to do the same .he says Everyone of his negative reviews is the customers...
Read more
Anonymous
Linda from So. Atlantic

I had a problem with them and instead of trying to help me and resolve the issue they blocked my emails(told me so)I had 3 charges on my CC and had to get help from Amex.Rude ...

Anonymous
Philip

Totally agree. Sure wished I would have read their reviews and more importantly their responses. Very rude customer service. They talk and act like the spoiled school bully. S...

1.0
#1249436
Reply to reviews
Show

2wheelpros - Slowest parts order ever

I ordered a part on Saturday they didnt get it in a box until Friday of the following week. It will take them a week to put your parts in a box to ship. Don’t even waste you time calling them they don’t answer. Still waiting on part so I can’t say anything about the product.
#1202178
Reply to reviews
This is exactly what "customer service" told me when my I was upset that they didn't ship some other way than USPS. Told me UPS is much more reliable. It took over 10 days to get to me by USPS. "One thing I can assure you off is that we don't need your advice. ......
Read more
1.5
#1187262
Reply to reviews
2wheelpros - Another Pissed Consumer
Ordered front brake lever for 1997 Triumph Trident 900. ORDER #10-823133-721727 I clicked on this description on their website, 2WheelPros.com. It was noted on their website diagram as "Part #10 on the FRONT BRAKE-MASTER CYLINDER assembly for 1997 Triumph Trident....
Read more
1.9
I liked
  • Schematics
I didn't like
  • Sent wrong part then blamed me for their error
#1166456
Reply to reviews
Show

2wheelpros - Do not buy! Stick to others

Horrible customer service. The employees damaged the helmet and then claimed that I did it. I have opened a PayPal claim and am awaiting for a response.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
#1166020
Reply to reviews
I was asking for an estimated shipping time for a package that was ordered 6 days ago. The lady on the phone said it shipped yesterday so it should be picked up sometime today or tomorrow and to give it 24 hours before the tracking started. I questioned how she could...
Read more
2.4
#1162249
Reply to reviews
My boyfriend asked for an Icon jacket for Christmas so after browsing the Icon website I settled on one I thought he would like. Icon doesn't sell anything directly from their website and routed me to a list of licensed distributors that sell this particular jacket. I...
Read more
1.0
#1157347
Reply to reviews

Received wrong part and had to deal with customer service. I assume it was the infamous Alex character who called me an *** and blocked my email. Completely unprofessional, he must be the owner. Well there goes 50 bucks should have read a review on here before I...
Read more
Anonymous
Anonymous

Correction - we are 100% its not "received wrong part", but "ordered wrong part". People like to conflate the two concepts as if they were the same thing... Who knows who "bro...

1.0
#1135328
Reply to reviews
Sent an email inquiring about an order. Never cussed or threatened to 'trash them online'. To this point, still have done neither. Response from them was very rude. In return, my response to this was very direct. Still never cussed or threatened to give negative...
Read more
1.0
#1131843
Reply to reviews